Shipping, Returns & Backorders

Shipping:
  •  Many of our fabrics are drop shipped from our vendors and usually are processed within 4-6 business days. If there is any delay or backorder,  you will be notified immediately.  These orders will ship out, UPS Ground, FedEx Ground or USPS depending on the vendor.
  • Samples are shipped out USPS within 3-5 days of order.
  • Shipping costs - FFH charges a flat fee shipping of $19.95 for orders under $249. Orders over $249 will ship at no charge. Shipping to Alaska or Hawaii will be charged published rates from FedEx, UPS, or USPS.
  • At this time we do not ship internationally

Backorders:

  • We will notify you immediately of any backorder
  • If an item is on backorder, you will have the opportunity to keep it on backorder or cancel the order and receive a refund immediately.

Returns:

  • All sales are final, we highly recommend you order a sample of the item prior to ordering.
  • All of our fabrics are first quality but occasionally a defect may get shipped out. If this happens contact us immediately and we will have a Return Authorization sent to pick up the flawed fabric and ship out new product.
  • If there is an issue with any order, DO NOT CUT or alter the fabric.   We CAN NOT accept a return if the fabric has been cut even if it is flawed.